Customer Services Officer
School Support Staff


Salary: £18,562 to £18,933 per annum (pro rata £9,252 - £9,437 per annum)

Contract Term: Permanent

Contract Type: Term Time plus 4 weeks

Phase/Establishment Type: Secondary

Hours Per Week: 20 hours per week (Monday - Thursday 12.00 - 4.00 and Friday 10.00 - 2.00)

Location: Bolton, Greater Manchester

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:
  • NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
  • Minimum of two years’ experience in an administrative/ reception role
  • Experience of working within an educational environment
  • IT software packages , e.g. MSOffice and data bases and its application in schools
  • Understanding of relevant processes and systems in use within schools to deliver effective customer care.
Completed application forms to be sent to: Mrs Carmela Ridyard (carmela.ridyard@ebbolton.staracademies.org)

Job Description/ Person Specification.doc
Application Form.docx
Location
Eden Boys' School
Vacancy Description
 

Salary: £18,562 to £18,933 per annum (pro rata £9,252 - £9,437 per annum)

Contract Term: Permanent

Contract Type: Term Time plus 4 weeks

Phase/Establishment Type: Secondary

Hours Per Week: 20 hours per week (Monday - Thursday 12.00 - 4.00 and Friday 10.00 - 2.00)

Location: Bolton, Greater Manchester

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:
  • NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
  • Minimum of two years’ experience in an administrative/ reception role
  • Experience of working within an educational environment
  • IT software packages , e.g. MSOffice and data bases and its application in schools
  • Understanding of relevant processes and systems in use within schools to deliver effective customer care.
Completed application forms to be sent to: Mrs Carmela Ridyard (carmela.ridyard@ebbolton.staracademies.org)

Job Description/ Person Specification.doc
Application Form.docx